Shipping and Delivery: Thank you for visiting and shopping at The Volume Company (KGL Ventures Private Limited).
Domestic Shipping Policy
Shipment processing time
All orders are processed and shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment is subject to Courier Company / post office norms. Orders are not processed or shipped from Friday, 12 pm IST through Sunday or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email or phone in case your shipment experiences a significant delay.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it is recognized as a valid address. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
The Volume Company (KGL Ventures Private Limited) will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Call 9226948159
Or alert us at kglventures2024@gmail.com
We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
For any issues in utilizing our services you may contact our helpdesk on 9226948159 or kglventures2024@gmail.com